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Gift Cards Prove Popular This Holiday Season as Six In Ten People Would Be “Thrilled” to Receive One, According to the Second Annual Discover® Card Gift Card Survey
Survey Finds Customized Gift Cards Can Increase Sales
Recipients Prefer General Purpose Gift Cards Over Store-specific Gift Cards
November 16, 2006
Riverwoods, IL, November 16, 2006
– Discover® Card today released its
second annual Gift Card Survey, a national poll
examining spending trends in gift cards for the
upcoming holiday shopping season as well as the
opinions of those who give and receive them.
According to the survey, 58 percent
of respondents said they would be "thrilled" to
receive a gift card because they could buy what
they want, and another 26 percent said they would
be "touched" by the giver's thoughtfulness. Only
nine percent of respondents would be disappointed
to receive a gift card because they feel they
are impersonal, indicating that respondents overwhelmingly
feel that gift cards are a thoughtful gift.
The survey also revealed that more than
three quarters (76 percent) of respondents will
consider giving a gift card because it ensures
the recipient will ultimately get what he or she
truly wants. Among the other leading reasons
why gift givers will consider gift cards this
year, 65 percent said they were easy and convenient
for both the giver and the receiver, while 64
percent favor them because they provide the recipient
with multiple purchasing options. “Gift
cards meet so many shopping and gift-giving needs
-- they’re a time-saver, they’re a convenient
means of getting friends and family what they
really want, and they’re an easy way to make the
holidays less stressful. It’s clear they will
be a popular gift choice again this holiday season,”
said Margo Georgiadis, Executive Vice President
and Chief Marketing Officer of Discover Financial
Services. “Also, our survey revealed that adding
personalization to gift cards will go a long way
with recipients, especially if the card has customizable
options.” Other key findings among those
who plan to give gifts cards this year include:- Customized
Gift Cards Can Increase Sales: Fifty-seven
percent of all respondents said they would be
more likely to purchase a gift card if they could
personalize it. Specifically, the ability to
select a custom denomination appealed to 31 percent
of respondents, while more than a quarter (26
percent) would like to have an accompanying greeting
card included. Twenty one percent said they would
like to have the recipient’s name embossed directly
on the plastic.
- A Great Shopping
Tactic: Fifty-eight percent said gift cards
simply make holiday shopping “less painful,” beating
out other time saving tactics such as a designated
parking spot near the store entrance (45 percent)
and pre-wrapped gifts (36 percent).
- Gift
Cards Beat Out Cash: For long-distance giving,
gift cards were favored by more than half of the
respondents (51 percent) as the gift of choice,
while only 31 percent said they prefer to send
a check or cash.
Gift Recipients
Prefer General Purpose Cards According
to the survey, more gift recipients would prefer
to receive general purpose cards (38 percent)
than store-specific gift cards (25 percent).
Likewise, gift givers agree by 44 percent that
general purpose cards are good to give people
who are difficult to shop for. When
asked how they would use their general purpose
gift card, respondents revealed that:- Seventy
percent would buy something special for themselves,
- Forty-four
percent would go out to dinner,
- Thirty-seven
percent would use gift cards to buy a gift for
someone else,
- Thirty-six percent
would buy groceries or other things they need,
and
- Twenty percent would use general
purpose gift cards to pay bills.
To better
meet the gift card needs of holiday shoppers this
year, Discover Card is offering exciting new options
to personalize gift cards this holiday season.
The company has also expanded the opportunity
for Cardmembers to earn gift cards instantly in
80 malls across the country. Georgiadis
continued: “Discover Card offers customization
options such as personalized embossing on the
gift card plastic and greeting cards that match
the gift card design, with a customizable messaging
option. Purchasers can also choose from 20 different
card designs and select their own custom denomination
at our re-launched online gift card destination,
Discovergiftcard.com.”
Additionally, from November 1 through
December 31, Discover Card is rewarding its loyal
Cardmembers by giving away $5MM in gift cards
during its holiday mall promotion. Whether they
are shopping at home or traveling for the holidays,
Cardmembers can turn their receipts into rewards
and receive an instant $20 gift card when they
spend $200 on their Discover Card at 80 Mills
and General Growth Properties malls across the
U.S. To receive their gift card, Cardmembers
simply must present their original Discover Card
receipts at the mall Customer Service Center.
For more information on Discover’s
holiday offerings, please visit: www.discovercard.com/giftcard,
www.discovercard.com/holiday.
About the Discover Card Gift
Card Survey For Discover Card’s
Gift Card Survey, a telephone survey was conducted
with a total of 1,013 nationally representative
adults (511 males and 502 females). The research
was conducted from October 20-23, 2006 by Opinion
Research Corporation. About
Discover Financial Services LLC Discover
Financial Services LLC, a business unit of Morgan
Stanley (NYSE: MS), operates the Discover Card
with more than 50 million Cardmembers, and the
Discover Network with more than 4 million merchant
and cash access locations. Discover Financial
Services also operates the PULSE ATM/debit network,
which serves over 4,200 financial institutions
and includes almost 250,000 ATMs and approximately
3.4 million POS terminals. For more information,
visit www.discovercard.com,
www.discovernetwork.com
or www.pulse-eft.com.
# # # Media Contact:
Matt Towson Public Relations (224)
405- 5649 matthewtowson@discoverfinancial.com
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